Bug reports
Include the tool name, your account email, the device or browser, and what happened after upload or checkout.
Get in touch
Say hello.
Questions about a result, credits, billing, privacy, or an idea for a new BeautyLove tool? A real person reads every message and replies within one business day on weekdays.
What to send
Help us answer quickly.
The more context you include, the faster we can trace the issue, check your order, or understand the product request.
Feature requests
Tell us the beauty workflow you are trying to solve. We read every suggestion and use them to shape new tools.
Billing and refunds
Send your account email, package, payment method, and transaction ID so we can check credits or order status quickly.
Privacy questions
Ask about uploaded images, account data, API usage, or anything you want clarified before using BeautyLove AI.
Before you write
A few useful details.
- Use the same email as your BeautyLove account when possible.
- For failed tool runs, include the tool URL and the error message.
- For payment issues, include the checkout receipt or transaction ID.